MSSPs report a surge in customer demand for dark web intelligence

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Dark web intelligence continues to be a hot matter among MSSPs, with the most current study revealing a rapid raise in demand from buyers in the US and UK.

In accordance to the facts, close to two thirds (65%) of MSSPs reported their buyers experienced requested intelligence from the dark web and, among all those, 74% claimed their customers’ interest was expanding. 

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This demand from customers is remaining pushed by consumers hunting to identify vulnerabilities impacting their organisation (39%), to uncover out no matter if they are at the moment becoming qualified on the dark web (38%), and to assemble intelligence on risk groups this sort of as ransomware gangs (38%).

With curiosity on the increase, a majority of MSSPs have moved to handle this consumer need, with far more than fifty percent (56%) of individuals surveyed now enterprise dark web monitoring. 

The conclusions are from dark web security firm Searchlight Cyber, which surveyed far more than 500 MSSPs across the US and UK to detail if and how they leverage dark web intelligence.

Ben Jones, CEO and co-founder of the firm, praised MSSPs for capitalising on the “rapidly escalating demand” from prospects.

“We see a big chance for MSSPs that are equipped to integrate dark web intelligence into their products and services,” he said. “As this matter grows in prominence, these that have started off to make out their capabilities, facts sources, and being familiar with will be equipped to reward as additional customers seem for direction on the dark web, providing them an benefit in the competitive sector of managed security providers.”

In conditions of its positive aspects, 37% of surveyed MSSPs reported dark web intelligence allows them discover purchaser facts on the dark web, even though 35% mentioned it offers them new goods and providers to sell to customers. 33% exposed that it will make their present services far more successful. 

Having said that, 35% said the principal barrier to its adoption was the perceived complexity, though 29% believe that it isn’t applicable to their company presenting. 18% did not think they can provide it.

The findings strengthen facts unearthed from Datto’s Worldwide Point out of the MSP Report in October 2022, which discovered that dark web monitoring was top of the record of MSP’s next greatest investments, getting prepared by 30% of respondents.

Commenting on this hottest study, Matt Hull, global head of risk intelligence at NCC Group, highlighted the importance of comprehending how attackers focus on their victims. 

“As risk actors progressively publicise and claim duty for ransomware attacks, leak breach info, and goal executives on concealed web pages and community forums, there is an amplified requirement from organisations to have an understanding of how they could be uncovered and what they can do to mitigate risk,” he explained. 

“Effective and protected investigate across the dark web necessitates a diploma of talent that is not often present inside of your normal organisation and as such, they are turning to us for enable in knowledge the threats emanating from the dark web.”