Luxurious motor vehicle manufacturer Mercedes-Benz AktienGesellschaft has recalled around a million autos following the discovery of an emergency simply call process fault.
A glitch uncovered in the eCall function suggests alerts sent from the automobile to emergency companies in the celebration of an accident might comprise incorrect info about the vehicle’s site.
The software program-similar bug impacts 1,292,258 vehicles in the United States created from 2016 by 2021. Between the autos afflicted are the A-, B-, C-, E-, GT-, S-, SL-, and SLC-class CLA- and CLS-class and G-, GLA-, GLB-, GLC-, GLE-, and GLS-class.
In accordance to the defect report issued by the Nationwide Freeway Targeted visitors Safety Administration (NHTSA), “possibly an authorized Mercedes-Benz dealer or an over-the-air (“OTA”) update will update the computer software of the conversation module for the automatic crisis simply call procedure on the afflicted cars.
“All buyers will be mailed recall notification letters as essential below federal restrictions. For motor vehicles with a ‘Mercedes Me’ subscription services, the software program update will be done OTA and so a vendor visit is not demanded.”
Mercedes in the UK informed the BBC: “This program update will also be carried out in other nations and we are in close get hold of with the nearby authorities.”
An investigation into the fault was launched by Mercedes in Oct 2019 soon after the eCall heart reported a one occasion in Europe of the automated eCall process relaying an inaccurate car place.
Mercedes discovered that it had no file of the eCall method behaving in a equivalent way through any of its inner tests, including in the course of car crash checks in numerous scenarios.
“MBAG commenced to perform intently with the supplier in different check environments and tried using to replicate and comprehend the event,” wrote the NHTSA.
“In depth examination of the opportunity actions of the power offer and the interaction module sooner or later discovered how the computer software style of the communication module impacted the relay of area information and facts for the single European circumstance.”
No noted incidents of the eCall system’s sending incorrect location data have been recorded in the United States. Current application in the creation system from January 29, 2021, makes sure that the fault can no longer occur.
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