ServiceNow partners with ZScaler for remote access security

ServiceNow, a cloud-based service ticket workflow software partnered with ZScaler to give shoppers the possibility to manage security for distant workers through ZScaler’s zero believe in access.

Amit Raikar, vice president of technology alliances and business improvement at ZScaler, said the new integrations will empower ServiceNow customers to access only firm-owned equipment. And by location correct insurance policies, ServiceNow buyers will only have accessibility to the info they need to have to do their work opportunities. This is both of those for information in motion and details at relaxation, Raikar mentioned.

The new integration also extends to automation. With integration in ServiceNow and ZScaler, the technique can test whether or not a unique file or url is malicious and automate the procedure of blocking it. “Typically the processes to answer to these security incidents are manually carried out,” Raikar mentioned, adding that with the enrichments through automation, security groups can be far more productive.

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“They can now lower false positives and phony negatives and be far more successful, since by reducing manual tasks you are decreasing errors,” Raikar explained.

One more gain of the partnership: ServiceNow buyers can join by means of one particular of ZScaler’s 450 data centers all-around the earth, with customers connecting to the closest info center geographically, as opposed to finding routed by a centralized details middle in the United States.  

“The migration of apps and facts to the cloud is driving network transformation,” mentioned Amit Sinha, president and CTO at Zscaler. “Simultaneously, organizations are shifting to a hybrid workforce where by perform from everywhere has swiftly develop into the norm, necessitating a completely new tactic to security, constructed on zero belief.”